---
title: Standard Terms & Conditions
summary: Write standard terms and conditions once and reuse them on purchase orders and work orders, with placeholders for the supplier and the company.
order: 9
menu: Company settings > General > Terms & Conditions
route: /termsconditions
who: People who have the View Other Masters permission and the View permission for Purchase Orders or Work Orders. Adding needs Add, editing needs Edit and deleting needs Delete.
---

Standard terms and conditions (T&C) are texts that you prepare once and attach to purchase orders (PO) and work orders. Each text has a name, for example Cement Purchase Terms.

You can put placeholders in the text. A placeholder is a short code that Superwise replaces with a real value, such as the name of the supplier, when the order is made.

## Before you start

- Have the text of your terms ready. You can type it or paste it with its formatting.
- Decide which placeholders you need. See the table below.

## How to add terms and conditions

1. Open **Company settings** in the left menu, then **General**, then **Terms & Conditions**.
2. Click **Add New** (mark 1 in the first picture).
3. In **Name:** (mark 1 in the second picture), type a name that is not used yet, for example Cement Purchase Terms.
4. In **Terms:** (mark 2), type or paste the text. Use the toolbar to make words bold, to make lists and to change the font.
5. To use a placeholder, type it exactly as in the table, for example `${vendor_name}`.
6. Click **Save** (mark 3). A message says **Terms & Conditions have been added**.

![The list of terms and conditions. The mark 1 is the button Add New and the mark 2 is the arrow that opens a row.](../media/terms-list.png)

![The box Add Terms. The mark 1 is Name, the mark 2 is the text editor Terms and the mark 3 is Save.](../media/terms-form.png)

The button **Save** stays grey until both the name and the text have content. Click **Close** to leave without saving.

## What the placeholders mean

| Placeholder | What Superwise puts in its place |
| --- | --- |
| `${vendor_name}` | The name of the contractor or supplier. |
| `${vendor_address}` | The address of the contractor or supplier. |
| `${vendor}` | The name, address and contact number of the contractor or supplier. |
| `${company_name}` | The name of your company, or of the SPV if one is chosen on the order. |
| `${company_address}` | The address of your company, or of the SPV if one is chosen. |
| `${company}` | The name, address and contact number of your company, or of the SPV if one is chosen. |

A placeholder must have one single format from its first to its last character. Do not make half of it bold. If Superwise finds a placeholder with mixed formatting, it shows **Invalid Placeholder** and does not save. Delete the placeholder, type it again, and format the whole word the same way.

## How to read, change or delete terms

1. To read a text, click the arrow at the start of its row. The row opens and shows the text.
2. To change or delete, click the three dots at the end of the row.
3. Choose **Edit** to open the box **Edit Terms**. Change the name or the text and click **Save**. A message says **Terms & Conditions have been updated**.
4. Choose **Delete** and confirm the question "Are you sure that you want to delete this terms & conditions template?". A message says **Terms & Conditions Deleted**.

## What the columns mean

| Name | What it means |
| --- | --- |
| **Name** | The name of the terms. |

## Rules to know

- Each name must be different. The message is "Please provide a unique name to the terms".
- A placeholder that is formatted in more than one way is refused. See the section on placeholders.
- Use the box **Search (min. 3 characters)** to find a text by its name.
- The three dots show in a row only for people who have the Delete permission.

## If something goes wrong

| What you see | What to do |
| --- | --- |
| Invalid Placeholder | Delete the placeholder named in the message, type it again, and give all of it the same format. |
| Please provide a unique name to the terms | Use another name. |
| The button **Save** is grey. | Fill in both **Name:** and **Terms:**. |

## Related pages

- [Organizations](organization.md)
- [Company setup masters](index.md)