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Lost and damaged tools and material

See the tools and material that were lost, damaged or missing on arrival. Add a remark to an entry or delete an entry.

Where to find it
Stores > Lost/Damaged
Who can use it
People who have the View permission on Resource Transfers. Deleting needs Delete.

The Lost / Damaged list is the record of stock that disappeared. An entry is written in two ways. When a site receives less than the sender sent, the difference becomes an entry. When you report a lost tool on Tool Inventory, that report becomes an entry.

For example, Acme sends 10 tools and the other site receives 9. The list shows one entry with a lost quantity of 1.

The Lost / Damaged list. Mark 1 is the Search box. Mark 2 is the Resource Transfer ID column.
The Lost / Damaged list. Mark 1 is the Search box. Mark 2 is the Resource Transfer ID column.

Before you start

How to find an entry

  1. Open Stores > Lost/Damaged.
  2. Type at least 3 characters in the Search (min. 3 characters) box.
  3. Click a column name to sort.

How to read an entry

Click the arrow at the start of a row. The tab Details lists each item with Category, Name, Stock Quantity and Lost Quantity. The tab Other Details shows the Notes and the Comments of the entry.

The details of an entry. Mark 1 is the Details tab. Mark 2 is the Other Details tab.
The details of an entry. Mark 1 is the Details tab. Mark 2 is the Other Details tab.

How to add a remark

This works only for an entry without a transfer number. Entries that come from a transfer have no three-dot button.

  1. Click the three dots at the end of the row.
  2. Choose Add Remark.
  3. Type your text in the box.
  4. Click Confirm.

The remark shows in the Comments of the entry.

How to delete an entry

  1. Click the three dots at the end of the row.
  2. Choose Delete.
  3. Click Confirm in the Confirm Action box.

Warning: You cannot undo a delete.

What the columns mean

Name What it means
DATE The day the entry was written.
PROJECT The project where the stock was lost. It is empty for entries that come from a transfer.
RESOURCE TRANSFER ID The number of the transfer that arrived short. It is empty for a loss that you reported on Tool Inventory.
RESOURCE TYPE Tool or Material.
CREATED BY The person who recorded the receipt or the loss.

Rules to know

  • Entries that belong to a transfer have no three-dot menu. You cannot add a remark to them or delete them here.
  • Entries that you reported on Tool Inventory have the menu with Add Remark and Delete. Delete needs the Delete permission.

If something goes wrong

What you see What to do
There is no three-dot button on a row The entry comes from a transfer. Open the transfer to see what happened.
Delete is missing You do not have the Delete permission.
Record not found. Someone already deleted the entry. Refresh the list.